Shipping

All UK mainland deliveries on stocked items placed before 3pm will be sent using a next day standard delivery service. We calculate our shipping costs based on the price and weight of your order. We try to keep our shipping costs as reasonable as possible. For non stocked items contact sales@hgvdirect.co.uk for availability and delivery.

UK standard Next Day before 5pm:

• Orders Under £55.00  £4.50.*
• Orders Over £55.00 - Carriage free.*

Standard next day Saturday Am Delivery before 12:00:

• All orders £25.00 regardless of value.*

For non UK mainland and European Destinations delivery charges are calculated at checkout.

* It is very rare but we reserve the right to add a freight surcharge on oversized or overweight items. We will always contact you first if this is the case.

Alternatively parts can be arranged for collection from any of our branches.

Returns

All returns to contact  sales@hgvdirect.co.uk to get authorisation of the returned part before returning the said item. Please see following notes:

• The item is in a re-saleable condition
• The packaging is intact
• The item has not been fitted
• You have not had the product over 14 days.

Any items over 14 days that still meet the above conditions – may be subject to a 15% restocking charge, at our discretion.

If you need to return an item please do so to:

• HGV Direct , Returns Dept, The Elms Moorfarm Road East, Airfield Industrial Estate. Ashbourne. DE6 1HD.
• Please clearly mark the item with your order number / advice note number and address and include a brief reason for return.